Privacy Policy

Effective Date: May 22, 2025

This Privacy Policy explains how Ohh-Snaps ("we," "us," or "our") collects, uses, and protects information when Customers (event hosts) and Guests (event participants) access our web-based platform ("Platform") through a dashboard or via QR code.

1. Information We Collect

From Customers:

  • Name and email address upon account creation
  • Event-related details you choose to enter

From Guests:

  • Photos, videos, and voice messages uploaded through the event hub
  • Email address if entered for a raffle (on behalf of the event host)
  • Guest names are stored locally in the browser using localStorage for display purposes only and are not sent to our servers
  • By entering your name or identifier to use the event hub, you acknowledge that you have read and agree to the Upload Disclaimer.

We do not collect any other personal data from Guests. No login is required for guest access.

2. How We Use Information

  • To deliver and manage event experiences for hosts and guests
  • To temporarily store user-generated content (photos, videos, messages)
  • To allow event hosts to contact raffle participants
  • To improve and secure the performance of the Platform

We do not send marketing emails or contact guests directly unless they have explicitly opted in to receive communication from us.

3. Content Retention

Guest-submitted content is retained for 90 days after the event ends by default. Hosts may optionally purchase extended retention. After that, content is permanently deleted from our servers.

4. How Information Is Stored

Our Platform is built on Firebase services provided by Google, including:

  • Firebase Authentication
  • Firestore (Database)
  • Firebase Hosting
  • Firebase Storage

Data is stored on servers in the United States and is protected with industry-standard security practices.

5. Cookies, Tracking, and Local Storage

We use localStorage to store a guest's display name for convenience when uploading content. This data never leaves the user's browser.

We also use Meta Pixel, a tool provided by Meta (Facebook), to help measure the effectiveness of our advertising and understand how users interact with our website. Meta Pixel may collect anonymized browser data, including pages visited, clicks, and events like form submissions.

Automatic Advanced Matching may also be used to improve the accuracy of conversion tracking by matching site visitor activity with Meta user profiles (e.g., using email addresses entered during checkout or account creation). This helps us optimize our advertising and ensure relevant experiences.

You can learn more about how Meta Pixel works and how Meta handles data by visiting the Facebook Privacy Policy.

6. Sharing of Information

We do not sell, rent, or share personal data with third parties. Guest emails collected during raffles are made available only to the respective event host.

7. Your Rights

If you are a Customer or Guest and wish to:

  • Request deletion of data
  • Inquire about data stored
  • Report a misuse

Please contact us at: info@ohh-snaps.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new effective date. Continued use of the Platform constitutes acceptance of the revised terms.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:

info@ohh-snaps.com